MY ORDER SAYS IT’S DELIVERED, BUT I CAN’T FIND IT.Updated 22 days ago

The carrier will try their best to make sure your parcel is left in a safe place. Be sure to check the locations below:

•        Letterbox

•        Around the front of the home, over the fence, behind bins, in garden beds, or plant pots

•        Mailrooms, reception desks or building lobbies

•        With a member of the household or building manager

If the parcel isn't located in one of these locations, we're here to help! Please reach out to our team here for assistance.