PRODUCT REVIEWS
WHEN WILL MY REVIEW BE POSTED?
After you hit submit on your review, our team looks over your feedback and makes sure everything that can be actioned is.If your review qualifies, you’ll see it live on our site within 3 months.
WHY WASN'T MY REVIEW POSTED?
If, after 3 months, your review has not been published, this could be due to a few factors, including:Mention of another brandProfanityIncluding too many personal details about yourself in the written reviewThe review may have been left for a differe
HOW DO I UPLOAD A PHOTO OR VIDEO REVIEW?
You can attach photos or videos to your written review via the review request email or from the product page on our website.To ensure your photo or video is published along with your written review, we suggest the following:Double-checking the backgr
WHERE WILL MY REVIEW BE POSTED?
If your review is published, you’ll find it on the product page towards the bottom our website.Our review platform is integrated with wholesalers and marketplaces, so your review may also display on Nordstrom, Shop App and TikTok Shop.
HOW DO I LEAVE A PRODUCT REVIEW?
You will receive an email request to review your new styles 21 days after making a purchase, or you can head to the product page to leave a review directly.
HOW DO I GO IN THE DRAW TO WIN THE MONTHLY £150 UK GIFT CARD?
All you have to do is submit a review, and you’ll automatically go in the draw!