PRINCESS POLLY REWARDS
CAN I UPDATE THE EMAIL ADDRESS FOR MY REWARDS ACCOUNT?
Yes! You're welcome to create a new account with your preferred email here. Once set up, please reach out to our team here so we can transfer all Rewards and order history to your new account.
WHAT ARE THE PRINCESS POLLY REWARD PERKS?
You can check out the full list of perks below!
HOW DO I TRACK MY REWARDS HISTORY?
You can log in here to access your Rewards dashboard and click on 'Rewards History'.Please note that any valid points will be transferred from our US website to our UK website automatically, but redemption history will be unavailable.
HOW DOES THE REFER A FRIEND PROGRAM WORK?
As a Princess Polly customer, you can invite your friends to place their first Princess Polly purchase and receive a discount code in return!. Some things to note:. Eligible for new customers only.Receive a discount code once the referred friend has
HOW LONG UNTIL I SEE MY POINTS ON MY REWARDS ACCOUNT?
POINTS FROM PURCHASEYour Rewards points will automatically adjust within minutes of placing your order. POINTS FROM PRODUCT REVIEWSOnce your product review has been submitted, your points will be updated within 2 weeks.10 points are earned per photo
DO MY REWARDS EXPIRE?
Tier earned rewards expire after 30 daysBirthday rewards expire after 3 monthsAnniversary rewards expire after 14 days. All discount rewards exclude sale items & gift card purchases.
CAN I EARN POINTS FOR PURCHASES I MADE BEFORE JOINING THE PROGRAM?
Rewards members are unable to earn points on purchases made prior to joining the Rewards program. While Rewards can’t be backdated, you’ll start earning them immediately once signed up.
HOW DO I GAIN AND LOSE REWARD POINTS?
You will earn 1 point per every £1 spent, but you can earn extra points by ticking off your Reward Point to-do list!. Some things to note:Returning for a refund will deduct from the point balance.Returning for a gift card or exchange will keep the po
CAN I EARN POINTS ON ORDERS PAID WITH A GIFT CARD?
You can only earn points on purchases made with a debit card or credit card. Purchases made with a gift card will not earn points toward your account. If you use both a gift card and a debit/credit card on an order, you will only earn points on the a
HOW DO I RECEIVE A BIRTHDAY REWARD?
To receive your birthday treat, you can add your date of birth to your profile here by hovering over the (star pic) icon. A gift will be sent via email 2 weeks before your special day! Be sure to check any spam/junk inboxes in case it lands there by
HOW DO I EARN REWARD POINTS FOR MY REVIEW?
To earn 10 points for your review, you must be a Princess Polly Rewards member, and your written review must have a photo or video attached. If not already a Rewards member, you're welcome to sign up here!