PRE-ORDER
WHAT IS A PRE-ORDER?
A pre-order lets you reserve an item before it's officially available on our site!. Your pre-order will be confirmed as soon as you complete checkout and will ship as soon as the item is received at our warehouse. Your estimated "ship by" date will b
HOW DO I PLACE A PRE-ORDER?
If an item is eligible for pre-order, it will be noted on the product page. Simply select your size and add to cart!. Your estimated "ship by" date will be provided on the product page. Please note, the "ship by" date indicates the latest possible di
WHEN WILL MY PRE-ORDER SHIP?
Your pre-order will ship once your item becomes available. The estimated "Ship by" date can be found on the product page and in your order confirmation email. Please note, the "ship by" date indicates the latest possible dispatch date, orders may shi
CAN I CANCEL OR MODIFY MY PRE-ORDER?
You can request to cancel your pre-order or update your address prior to fulfillment. Once your pre-order has started processing, we're unable to make any changes to the order. Please reach out to our team here for assistance with your updated shippi
CAN I RETURN MY PRE-ORDER?
Click here to book your return!UK:- Free standard exchanges- Fre︎e gift card returnsStandard refunds are issued less £3.99 for the use of our return labelPre-paid return label provided. *Please note, pre-order items are not eligible to be purchased t
WHEN WILL I BE CHARGED?
Once you place your pre-order, your payment will be processed immediately.
IS THERE A LIMIT TO THE NUMBER OF ITEMS I CAN PRE-ORDER?
There is a two-item limit, per size, per customer. Please note, duplicate orders exceeding the two-item, per size limit are subject to cancellation.
CAN I CHANGE MY PAYMENT METHOD?
We're unable to change your payment method once your pre-order has been placed.
WHAT SHIPPING OPTIONS ARE AVAILABLE FOR PRE-ORDERS?
Pre-orders ship via Standard Shipping only. Expedited or Express shipping is not available for pre-orders.
ARE DISCOUNTS APPLICABLE ON PRE-ORDERS?
Discounts cannot be applied to pre-orders.